Click-Through Rate (CTR)

Excel Formulas › E-commerce & Marketing

All versions

CTR is clicks over impressions — how compelling an ad, email, or link is. It’s the first conversion in the funnel and a fast read on creative and targeting.


Quick formula: CTR from clicks and impressions:
=clicks / impressions
Clicks divided by impressions, as a percentage. Display CTRs are often well under 1%.

The example

250 clicks from 50,000 impressions.

AB
1ItemValue
2Clicks250
3Impressions50000 → 0.5%

The formula

The formula:

=B2 / B3 // clicks ÷ impressions

How it works

How it works:

  1. Divide clicks by impressions and format as a percentage.
  2. CTR gauges creative and targeting — the share who found the message relevant enough to click.
  3. Benchmarks vary widely: email CTRs run a few percent; display often under 1%.
  4. CTR × conversion = the click-to-customer path; both must work.

High CTR, low conversion = a mismatch. A clickbait ad can post a great CTR but waste spend if the landing page doesn’t deliver. Track CTR and post-click conversion together — the goal is qualified clicks that convert, not the most clicks. CTR optimizes the ad; conversion optimizes the page.

Try it: interactive demo

Live demo

Clicks and impressions.

CTR:

Variations

Click-to-customer

CTR × conversion:

=CTR * conversion_rate

Clicks from a target CTR

Forecast:

=target_CTR * impressions

Email click rate

Of delivered:

=email_clicks / emails_delivered

Pitfalls & errors

Clicks vs unique clicks. Decide whether repeats count.

Channel benchmarks differ. Email, search, and display CTRs aren’t comparable.

CTR ≠ quality. Pair with conversion — clicks that don’t convert waste spend.

Practice workbook

📊
Download the free Click-Through Rate (CTR) practice workbook
A CTR sheet with the click-to-customer, forecast, and email variants, plus 4 challenges with answers. No sign-up required.

Frequently asked questions

How do I calculate click-through rate in Excel?
Divide clicks by impressions: =clicks / impressions. 250 of 50,000 is 0.5%.
What's a good CTR?
It depends on the channel — email CTRs run a few percent, display often under 1%. Compare within a channel.
Why pair CTR with conversion?
A high CTR with low conversion signals an ad/landing-page mismatch — you want qualified clicks that convert.

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Related formulas: Cost per click · Email open & click rate · E-commerce conversion rate